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Total Recall Max Rack
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Single Unit Solution:
For all your telephone and radio recording
requirements. VoIP (SIP, RTP, h323 Siemens ), digital
(ISDN) and analog voice logging.
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Standalone or Networked Operation:
Built-in colour display and control panel for local
playback and set up for situations without a network connection.
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Reliable:
Stable Linux operating platform with built-in
redundancy. Mirrored hard-drive storage protects your telephone recordings
from loss.
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Secure Legal:
Tamper proof call recording format and multi-level access
control.
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FSA Compliant: Recording.
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Accessible:
Remote Manager PC recorder access and control software
included, with unlimited licences.
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Powerful:
Comprehensive recording, search, monitoring and
playback capability.
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Hybrid Voice Logging System:
Record combinations of VoIP, Analogue
and
ISDN digital calls.
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VoIP ISDN & Analogue Inputs:
simultaneous recordings, 60 SIP sessions and/or ISDN calls
in any combination, with an additional 32 simultaneous analog lines per
voice logger.
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Flexible & Expandable:
Cost effective, purchase only the
recording channels you need add further channels when required.
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Online Storage:
60,000
speech hours instant playback, Data safe dual mirrored hard disks.
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Automatic Archive:
Call recordings
to a network drive and/or DVD/CD.
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Search Configure and Live Monitor:
Call recordings via LAN/WAN/VPN/Dialup.
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Comprehensive call search capability:
Time,
date, caller numbers, dialled, extension, tagged, notes.
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Email Recordings:
As WAV or MP3 for
playback on Windows PC's.
Complete Solution Includes all
Hardware & Software
Professional, Automatic Voice Recording:
Standalone or Networked Operation
Live monitor, search and replay calls from the built
in control panel, with simple navigation keys and a big, bright 130 x 97
mm TFT LCD display. Alternatively, all unit functions and configuration
can be managed via your network and
Remote
Manager - Windows ™ PC software included with unlimited licences as
part of your voice recording solution.
Simple GUI and
Navigation
Your solution can be managed from the built-in control
panel via three menus (Logging, Search and Options) and four simple
navigation keys. Call replay control keys (play/pause, fast forward,
rewind, stop) are also included.
Reliable Fault Tolerant Voice Recorders
Your calls are stored on mirrored, swappable 250GB
RAID hard drives, to guard against losing your critical call records due
to drive failure. Hot-swap power supplies are standard, as is support
for SNMP alarms. Multiple hardware alarms warn users about potential
problems with your phone recording system so preventative action can be
taken. As Total Recall is CentOS Linux based, you can take advantage of
the security, speed and reliability of an enterprise-grade UNIX
operating system.
Online Access and Long Term Archive
You will always have up to last 60,000 hours of call recordings online, up to 350,000
individual calls. You also have the option to automatically archive calls at
pre-set intervals to inexpensive CD or DVD media, or via your network to a
NAS or other networked hard drive for long-term storage.
Powerful Voice Recorder Client Included
Remote Manger software is used for configuration, live monitoring, search and replay functions may
be performed from the convenience of your networked PC running
Windows NT/ME/2K/XP or Vista. Copy calls from your Total Recall unit or
archive discs to your computer, or email calls in .mp3, .wav or secure .trc
formats. Remote Manager can also be used to add notes to calls in real time,
which can later be used as a search parameter in conjunction with time,
date, channel, extension, call direction, number called or CLI (where
transmitted).
User Access Security Options
Multiple password-secured access levels ensure that
important call recorder system functions are only available to authorised
personnel. Configurable channel access for each Remote Manager user
maintains security while extending the benefits of recording to more people
within your operation.
Centralised Voice Recorder Management
Use and manage multiple Total Recall units with one
PC using Remote Manager, across the room via a LAN or across the world
with a VPN.
User Definable Call Recording
Start
and stop recording (depending on your telephony interface) by voltage
detection, VOX detection, VoIP SIP session, ISDN D-Channel, 24hr continuous
and
Record-on-Demand (software or DTMF code control).
Beep tone is selectable per analog channel, and access to live monitoring is
configurable per user-defined extension. Record-on-Demand gives users the
option to record or discard current calls, or even to partially record calls
if required. Record 100% of calls, or between user-defined times - the
choice is yours.
Multiple Playback Options
Continuously live monitor current calls by extension.
Replay calls via control panel & unit speaker, headphones, line-out jack; or
replay via the inbuilt media player in Remote Manager.
Connect up to four ISDN spans to Total Recall Max Rack.
Analog channels are field upgradable in 4 or 8 channel multiples, up to the
maximum of 32 channels. Additional VoIP or ISDN channels are activated by a
simple licence key, up to the maximum 60 channels.
Do You Have Total Recall ?
Proven in thousands of installations worldwide, Total
Recall is the professional and cost effective choice in voice logging
systems and services.
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Network Rail Approved
Total Recall rack and desk have full network rail safety case approval
UK Rail Type Approval: EN-50121-4:2000
CE BABT 1 & 2
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Product Range
Total Recall Max Rack
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Total Recall Max Desk |
Total Recall Max Server |
Total Recall Classic Rack
Total Recall Classic Desk |
Remote Manager |
Record On Demand |
VoIP Data Traffic Collector
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