Complete Solution Includes all Hardware & Software

 

Compact Call recording System for VoIP and ISDN

Professional, reliable and cost effective telephone call recording is now available in a compact and convenient enclosure. Total Recall Max Desk is the solution for your recording needs now and into the future, offering high capacity combined VoIP and digital ISDN30 call recording.

Easy to USE PC Software

All call recorder unit functions and configuration are managed via your network and Remote Manager - PC software included with unlimited licence's as part of your solution. Our Java based client software is easily installed via a wizard based application, and offers intuitive setup and navigation.

Maximum Voice Recorder Reliability

Your telephone call recordings are stored on mirrored 250GB RAID hard drives, to guard against losing your critical call records due to drive failure. Support for SNMP alarms is standard, so you’ll always know how your Total Recall is operating. The ultra-quiet enclosure boasts advanced cooling designs, maximising the life of your hardware. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise-grade UNIX operating system.

Online and Long term archive of call recordings

You will always have up to last 60,000 hours of call recordings online, up to 350,000 individual calls. You also have the option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your network to a NAS or other networked hard drive for long-term storage.

Centralised Management Single or Multiple Recorders

Remote Manager software is used for  configuration, live monitoring, search and replay functions may be  performed from the convenience of your  networked PC running Windows NT/ME/2K/XP or Vista. Copy calls from your Total Recall unit or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats. Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where  transmitted).

Use and manage multiple Total Recall units with one PC using Remote Manager, whether the units are across the room or across the world! Connect to your call recorder via LAN/WAN/VPN or directly with the included cross-over network cable.

Total Security Options

Multiple password-secured access levels ensure that important call recorder system functions are only available to authorised personnel. Configurable channel access for each Remote Manager user maintains security while extending the benefits of recording to more people within your operation.