Total Recall Installation

Installation:

Usually 3-4 weeks following receipt of the customers order.

Installation is usually undertaken by Voice Recorders Ltd team of experienced technicians

at an agreed time with the client. But Total Recall can also be installed by a competent telecoms engineer. Installation guides and training videos are available on our web site.

Customers Responsibilities

1.         Provide recording source connection point within 3 meters of the recorder location.

            This can be in the form of a patch panel, Krone strip/ Box Connect or telephone outlet   

            sockets. We will discuss this with you prior to installation.

2.         Provide mains power socket with 3 meters of the recorder location. UPS battery back up is

            recommended. We can quote you for supply of.

3.          If installed in a rack provide 5U rack space for TR rack version or 5U with sliding shelf for

             desktop version

4.         If recording from a PBX Customer to confirm type PBX system and model numbers of   

            handsets.

5.         Provide network connection point if Total Recall is to be be remotely accessed using

            Remote Manager 

6.        Customers Network / IT specialist to be on site to for network connection configuration

6.         Administrator / Operators. Be available for training directly after installation completion     

            allow 2 hours same day

These are Mandatory requirements to enable a predictable and successful installation to allow users to be speedily up and running with Total Recall.